Booking Terms


Vanha Postitalo


1.1 Application, origin and validity of the agreement

These terms and conditions apply to Hotelli Vanha Postitalo Ltd (hereinafter referred to as “Vanha Postitalo”) and a customer when a customer deposits Vanha Postitalo accommodation and Vanha Postitaloprovides accommodation services and related ancillary services.

You agree to comply with these terms when making a reservation. The reservation will be binding on the parties by a booking confirmation provided by Vanha Postitalo. Before booking confirmation, Vanha Postitalo may require security, reservation or pre-payment or other reasonable performance.

The accommodation agreement defines the term of the contract. An agreement valid for an indefinite period may be terminated by written notice of termination in accordance with the agreed notice period. The notice period begins to run from the beginning of the month / week / day following the notice of termination, depending on whether the notice period is defined in months, weeks or days. In any event, a contract for an indefinite period may be terminated at the earliest when at least the period corresponding to the notice period has elapsed since the beginning of the contract period.


1.2 Customer’s responsibility for the stay

Accommodation means either a customer of this agreement or a natural person who is otherwise identified by the customer who has the right to use the Vanha Postitalo property and the services ordered by the customer in accordance with the general terms and conditions of the accommodation agreement and the accommodation agreement.

Accommodation services can be used either by the customer himself and / or by the guest’s employee, related party or other person belonging to the client’s interest group. The Customer is also responsible for complying with the obligations of this Agreement with respect to the resident. The customer is responsible for ensuring that the guest is aware of the terms and conditions of use of the accommodation.


1.3 Payments

As booking is made via internet and paid in full. There is no refunds available. Specially if you have select monthly discount it is promptly monthly contract.

1.4 Cleanings

Cleanings will be done based on your stay.

Long term stay cleaning is every two weeks for the rooms.

Other stay cleaning is provided as you check out.

  1. CUSTOMER RIGHTS AND OBLIGATIONS2.1 Obligation to pay and securityThe customer’s payment obligation is defined in the accommodation agreement. If the payments agreed on the accommodation agreement have been notified to a third party who does not make payments, then the customer is responsible for paying the fees. Ultimately, all payments are the responsibility of the person signing the accommodation agreement.

If Vanha Postitalo has required to receive a security when the contract is concluded, the security will be returned without undue delay when all the contractual obligations of the customer are met. There is no interest on the collateral.

2.2 Delay in payments

When the payment obligations are delayed, a 16% default interest is applied and a late payment invoice is charged for a handling fee of EUR 20 or a reasonable collection cost exceeding the processing fee. Vanha Postitalo has the right to charge the customer for first payment interest and other expenses as well as for additional services before lodging compensation. If the customer has not paid the due invoices despite the payment request, any other outstanding invoices that are invoiced according to the accommodation agreement are due immediately to be paid.

2.3 Replacing Damage, Harm and Disruption

The Customer is liable to compensate Vanha Postitalo for any damages, disadvantages and disturbances that the customer / guest himself / herself with his / her permission to stay at the accommodation or visitor intentionally or by neglect or other negligent conduct causes accommodation, equipment and furniture to other holdings or third parties and their property. Damage caused by domestic animals is also the responsibility of the customer.

2.4 Costs of final cleaning

If the accommodation facilities are not in the same condition as at the beginning of the accommodation, and the customer has not signed a contract for the final cleaning, the costs of cleaning the Vanha Postitalo customer will be charged. The costs for the disposal and storage of the furniture left in the accommodation facilities are also charged.

2.5 Consumption over reasonable use

The customer is obligated to compensate Vanha Postitalo for consumption beyond the reasonable use of water, electricity and heat or the use of the Internet. Consumption that does not significantly exceed the typical consumption of housing is considered reasonable.

2.6 Correctness of the information provided

The Customer is responsible for ensuring that his information provided during the booking process is correct and up to date. Vanha Postitalo may be confident, inter alia, that the contact information provided during the booking process is valid unless the customer otherwise writes in writing.

2.7 Error Messages and Error Correction

Observations and complaints relating to the equipment, equipment and condition of the accommodation must be made without delay, and within 24 hours of the beginning of the accommodation or the occurrence of the error at the expense of loss of right. Vanha Postitalo has the right to correct the errors within a reasonable time.


3.1 Performing a service

Vanha Postitalo is responsible for ensuring that the booked accommodation is available to the customer during the agreed period of time. Vanha Postitalo will provide the customer with the equipment and additional services ordered by the customer as agreed. Even if the customer does not use the agreed additional services, he will not be relieved of their liability.

Vanha Postitalo is responsible for ensuring that the property is in a condition as well as the customer’s age, area apartment stock, Vanha Postitalo residence description and other local conditions, may reasonably be required, unless otherwise agreed upon. Vanha Postitalo is responsible for the normal wear and tear of the accommodation and its equipment, the functionality of the service and the costs involved.


3.2 Replacement accommodation

Unless Vanha Postitalois exceptionally able to offer a reserved accommodation or if the use of replacement accommodation is necessary for any other important reason, Vanha Postitalo has the right to provide the host accommodation with the corresponding additional accommodation costs without the client’s additional costs.

3.3 Price changes

Vanha Postitalo has the right to increase the price of the accommodation after the contract has been created on the following grounds:


  1. legislative changes and decisions by the authorities affecting the price of accommodation. b. general cost change
  2. the number of guests will increasePrice changes will be notified to the customer in writing and the new prices will be effective from the first day of the calendar month following the announcement.3.4 Minimum limit of the guarantee or overdraftVanha Postitalo does not, in principle, return the remaining security or overdraft if the amount returned is less than 15 euros.

3.5. Damages and liability restriction

In the event of a delay in the assignment of a property or the quality of the accommodation has been significantly reduced due to a mistake made by Vanha Postitalo and no error or delays have been remedied within a reasonable time, the customer is entitled to refunds or the full refund of the payment. Under no circumstances will Vanha Postitalo be liable for any indirect or indirect damages, and the customer is not entitled to damages if Vanha Postitalo can prove that the error or delay is due to the force majure of Section 3.6 or the Authority’s request or prohibition in accordance with Section 3.7.

3.6 Force majeure

As a force majure, water damage, accident, fire, strike, natural disaster, power outage, power outage, water and sewage problems, heating problems, internet connection interruptions and third party maintenance, repairs or other work are considered as a force majure. The overriding obstacle encountered by the Condo Group’s partner is also considered as the Vanha Postitalo disclaimer.

3.7 Authority requests and prohibitions

If Vanha Postitalo does not provide the customer with already agreed accommodation or unilaterally terminate the accommodation agreement due to a prohibition or request for a particular guest of the Authority, Vanha Postitalo is entitled to charge a reasonable cancellation fee of at least EUR 500 to cover the costs.

3.8. Cancellation of reservation

If Vanha Postitalo can not deliver the accommodation to the customer due to force majure as defined in section 3.6, Vanha Postitalo may unilaterally cancel the reservation made. The cancellation must be notified to the customer as soon as possible and without delay return all customer charges.


  1. CONDITIONS OF ACCOMMODATION4.1 AccommodationReserved accommodation is available to the guest by 16.00 at the agreed date of the accommodation, unless otherwise agreed. Accommodation must be vacated on the last day of the stay by 12 noon, unless otherwise agreed.


4.2 Resettlement of the Host

Unless Vanha Postitalo is exceptionally able to offer a reserved accommodation for the entire stay or if the use of replacement accommodation is necessary for any other important reason, Vanha Postitalo has the right to transfer the accommodation to the corresponding accommodation without the additional costs incurred by the customer. Vanha Postitalo notifies the customer of the replacement accommodation in writing 5 days prior to the transfer. If you do not agree with Vanha Postitalo
and Vanha Postitalo is not reasonably able to arrange a site that meets the customer’s wishes, releases Vanha Postitalo from the organization of accommodation and the contract is discharged. If the alternative accommodation is more valuable than the original accommodation, Vanha Postitalo has the obligation to replace the difference for up to 2 first-week accommodation.

4.3 Obligations to provide information to the resident

Upon arrival at the accommodation, the guest must provide the correct and legally required travel information or other personal information necessary for the operation of, unless this information has been provided before. The landlord must be able to prove his / her identity upon request.

4.4 Obligations relating to the use of the accommodation

The accommodation may be used by the accommodation for normal living and overnight stays. The object or part of the accommodation must not be handed over to another person unless it has been agreed in writing with Vanha Postitalo.

a. The host is to care for the accommodation and the belongings and equipment, and to use the accommodation, furniture and equipment for normal use only. The guest has an obligation to ensure that


– the apartment and the common facilities remain cozy

– the waste is brought in time in the waste container

– the lights and electrical equipment are switched off and the water taps and connections are closed when leaving the apartment and when the guest is sleeping

– the doors are locked and the windows are always closed when leaving the apartment

– the door codes are not taken outside by the accommodation

– no changes will be made to the accommodation

– the detected error or omission is immediately communicated to


  1. There is no reason for causing a disturbance in the accommodation and the accommodation must not be disturbed by the behavior of those living in the vicinity of the accommodation. During your stay, you must follow the rules of the accommodation and the instructions and regulations issued by the authorities.
  2. Accommodation and other accommodation facilities should not smoke or use fragrances that could hinder the staying of the next resident, and do not use intoxicants or engage in criminal activities. The cost of smoking or other odor removal is borne by the customer and the costs are fully billed, including the work done by an outside professional.
  3. Domestic animals must not be brought to the apartment without the consent of the Guest has been seriously or repeatedly acting in violation of these rules, the cancellation agreement and the accommodation can be immediately removed from the accommodation. In such a case, the guest can not claim the refund, compensation or reduction of the payments made for the contract price.


4.5 Personal belongings of the host

Vanha Postitalo is not responsible for any items left in the apartment or in the public spaces.

4.6 Vanha Postitalo´s right to access the property

To check the condition and care of the accommodation, you must have a visitor to visit the destination without delay. If necessary, a Vanha Postitalo representative or a third party, such as the owner of the apartment or his authorized person, has the right to check the accommodation and to reach the destination for marketing purposes without the consent of the host. If Customer has ordered services from that require a visit to the property, no prior notice will be given to the guest at the time of the visit.


4.7 Communications related to customer service

During the validity of the accommodation agreement, Vanha Postitalo may send customer and resident messages by e-mail and SMS messages to customer service reminders, such as contractual deadlines.

4.8 Condition of the accommodation and the goods of the host after the expiry of the accommodation


At the end of the accommodation contract period, the accommodation must be returned to Vanha Postitalo carefully cleaned and emptied by the guest’s own goods, unless otherwise agreed with Vanha Postitalo. Vanha Postitalo has the right to empty and clean the accommodation facility and to store or deliver the disposable goods for storage if the apartment has not left the apartment after the expiry of the accommodation or the transfer has not been otherwise agreed. Accommodation for those who have stayed in the accommodation will be delivered to Suomen Löytötavarapalvelu Oy, from where the goods can be searched according to their general terms and conditions. Price lists and terms are available on Suomen Löytötavarapalvelu Oy’s website


  1. DISTRIBUTION OF THE ACCOMMODATION AGREEMENT5.1 Disclaimer by Vanha PostitaloVanha Postitalo has the right to terminate the accommodation agreement during the stay if it becomes apparent that the client or the guest is substantially violating this agreement. The contract will terminate immediately upon notification of the landing declaration or later if Vanha Postitalo has announced a later date. After the demolition, this agreement preserves its significance as the basis for calculating the remuneration.Vanha Postitalo has the right to terminate the agreement immediately on the following grounds:


– Payoffs
– A customer or a third party who has undertaken to pay for the costs of accommodation services has been declared bankrupt or has otherwise been found unable to meet its contractual obligations or if the customer or third party’s financial position is substantially impaired unless the customer pays the advance or additional security specified by Vanha Postitalo. – Disposal of property on the contrary to the contract

– Causing the disturbance

– Damage to the accommodation and other accommodation facilities

– Failure to comply with the rules of the house and the authorities

– Criminal activity in the accommodation

– The accommodation is used essentially for purposes other than the normal life of the accommodation and overnight stays, or the accomodation is permanently extended to third persons who are not designated as persons under 4.3.


5.2 Customer’s Right to Cancel

The customer may cancel the accommodation agreement if Vanha Postitalo has not received any corrected error or delay within the time limit and the breach of contract is essential. A written document will be drawn up for unfurnishing apartment, with agreement of customer and Vanha Postitalo.


If a part of the contract is, or will become, due to legal changes, by virtue of an authority order or for any other reason invalid or null and void, the rest of the agreement remains in force.


This agreement is governed by Finnish law. The parties note that this agreement concerns the sale of accommodation services not subject to the law on the leasing of residential premises.

Any dispute arising out of the terms of this agreement or the agreement will be settled by the Varkaus / Finland District Court.